1. What are your shoe sizing standards? How do I choose the right size?
Kavaburn shoes use international standard sizes (such as EU, US, UK corresponding sizes), and each product page is equipped with a detailed size guide. It is recommended to measure the length of your foot before placing an order and refer to the size conversion chart we provide. If you are between two sizes, it is recommended to choose the larger size.
2. Is the shoe comfortable to wear? Is it suitable for long-term walking?
We are committed to combining beauty with comfort. Most shoes are designed with soft insoles, non-slip soles, and breathable linings, suitable for daily walking or long-term wear. Some high heels are designed for more formal occasions, and it is recommended to choose according to the needs of use.
3. Are the shoes suitable for people with wide feet/thin feet?
Some of our styles are suitable for a variety of foot shapes, such as wide feet, high insteps, etc., but there are also shoes with more pedicure designs. Please refer to the “version suggestion” in the description of each product. If you have any questions, you can also contact the online customer service for personalized recommendations.
4. Is the product authentic and consistent with the picture?
Yes. Kavaburn All products are photographed by a professional photography team and color calibrated. Due to differences in different monitor settings, the actual color may deviate slightly from the picture, which is a normal phenomenon.
5. Are the shoes easy to fade or deform?
We use high-quality upper and lining materials, which will not easily fade or deform under normal wear. It is recommended to avoid improper use such as exposure to the sun, water immersion, and violent washing to extend the service life of the shoes.
6. How to clean and maintain shoes?
- Leather surface: It is recommended to wipe gently with a soft damp cloth, avoid using alcohol or strong acid cleaners;
- Cloth surface: It can be gently scrubbed with warm water and air dried;
- Suede/suede: It is recommended to use a special suede brush to avoid water;
- High heels: Please store them properly after use to avoid deformation caused by heavy pressure.
7. Will the shoes rub my feet?
We try to reduce the friction points in the design and use skin-friendly lining. However, because everyone’s foot shape is different, it is recommended to wear fitting socks or anti-friction stickers for the first time, which will be more comfortable after the adaptation period.
8. Do you provide customized shoes or half sizes?
Currently, we do not support personalized customization or half-size services, but we continue to expand the size range and pay attention to user feedback for product optimization. Welcome to submit your size suggestions through “Contact Customer Service”.
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